Duration: 1 year
Course description:
This two-year program is designed to equip students with comprehensive programming skills in various high-level languages and a solid foundation for a career as a programmer. The program also hones the students on the language skills critical for success in a customer service or call center environment.
Competencies
• Design program logic
• Apply program development approach
• Apply object-oriented programming language skills
• Apply programming skills in a second language
• Build and manage a database
• Create dynamic web pages
• Communicate effectively in a customer contact center
• Deliver quality customer service
• Perform basic computer operation and Internet navigation
• Demonstrate understanding and knowledge of the American culture and geography
Career Opportunities
• Java Programmer
• Visual Basic Programmer
• Web Developer
• Technical Service Representative
• Customer Service Representative
• Telemarketing Officer
Admission requirements: