Front Office Services NC II in the Philippines

The Front Office NC II program (FOS-NCII) provide knowledge, skills and attitude in office service based on the standards set by the enterprise. The program includes the basic, common and specialized core competencies.

The FOS-NCII program trains students in providing club reception services, manual or computerized receiving and processing reservations, as well online reservation.

Admission requirements for the Front Office Service NC II program in the Philippines Business

  • Must have the original and photocopy of the high school report card (form 138)
  • Must have recommendation from High school principal and guidance counsellor
  • Must have most recent medical and dental health record
  • Must take and pass the college entrance examination
  • Must have a copy of NSO certified birth certificate
  • Must have a certificate of good moral character
  • Must have a copy of the honourable dismissal
  • Must have a copy of the high school diploma
  • One 2”x 2” copy of latest photo

Duration the of Front Office Service NC II program in the Philippines

The FOS-NCII program takes 5 months to complete.

Subjects included in the Front Office Service NC II program

  • Company operating procedures and standards
  • Hazards and risks identification and control
  • Organizational safety and health protocol
  • Team members role and responsibilities
  • Certifications and licenses appreciation
  • Role and responsibilities within a team
  • Group planning and decision making
  • Interpersonal and intrapersonal skills
  • Company procedures and standards
  • Code of conduct and code of ethics
  • Effects of hazards in the workplace
  • Participate in training programs
  • Relationship and responsibilities
  • Fundamental rights at work
  • Threshold limit value (TLV)
  • Gender and Development
  • Communication process
  • Effective communication
  • Work values and ethics
  • Sentence construction
  • Sentence construction
  • Recording information
  • Communication skills
  • Phil OHS Standards
  • Basic mathematics
  • Conduct interviews
  • Company policies
  • Personal Hygiene
  • Technical writing
  • Awards/ rewards
  • Parts of speech
  • OHS indicators
  • Team structure
  • Types of forms
  • Ergonomics
  • Team role
  • TLV table

What are the career opportunities for graduates of Front Office Service NC II in the Philippines?

  • Front Desk Coordinators/ Officers
  • Customer Service Assistant
  • Front Office Supervisor
  • Telephone Operator
  • Front Service Agent

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